A summary of feedback from our members on this section follows:
Assessments, ISPs, and Reviews
Lack of clarity on who can write assessments, ISPs, and quarterly reviews. Draft suggests LMHP-types may complete assessments with LMHP sign-off, but ISP and quarterly review authorship is vague.
Requiring all team members to attend quarterly reviews is impractical, especially for home/community-based services.
Confusion remains about whether multiple assessments (CANS plus additional tools) are required and who “owns” the CANS once completed.
Crisis Support Requirements
Expectation for 24/7/365 crisis coverage by LMHP-level staff is unworkable given reimbursement rates and workforce shortages.
CPST is not a crisis service, yet the redesign prohibits referral to crisis services (e.g., 988, Mobile Crisis Response), leaving clients at risk and creating liability for providers.
Requiring in-person crisis response in rural areas is unrealistic; telehealth/phone support should be permitted.
Staffing and Workforce Limitations
Restrictions on QMHP-T and BHT roles (e.g., cannot provide crisis support, RLST, or care coordination) reduce workforce flexibility and harm the pipeline of future QMHPs.
LMHPs already face excessive workload demands (assessments, ISPs, quarterly reviews, sign-offs), making new requirements unsustainable.
Agencies may not be able to recruit or compensate licensed staff to meet these obligations, especially given inadequate rates.
Service Delivery and Documentation Burden
Requirements for trauma-informed CANS in-person only are unnecessary; telehealth has proven effective.
Ambiguity about service delivery: minimum session lengths, caregiver-only sessions, and workplace supports need clarification.
Care coordination billing rules (e.g., 15-minute increments) don’t reflect real-world practice where activities are often shorter.
Treatment Planning and Continuity
ISPs must be developed with natural supports, reviewed every 90 days in-person, and updated if insufficient progress. But standards for what counts as “progress” (tool scores vs. clinical judgment) are unclear.
Restricting crisis planning language risks leaving clients without access to appropriate supports post-discharge.
If CANS identifies services unavailable in the community, the draft offers no guidance on next steps.