The effectiveness of the VIC process depends heavily on the Support Coordinator’s ability to guide individuals through their options. To promote consistency and fairness across the state please consider implementing standardized training that emphasizes presenting service options objectively and supporting decision-making without bias.

Additionally, this version of the VIC appears to be written from the perspective of the individual, even though it is completed by the Support Coordinator. This can lead to confusion on who fills it out and should be clarified. While there is a signature line for a SDM, the form does not clearly indicate when an individual has a guardian involved in decision-making. Including a dedicated section to document guardianship status would improve clarity and ensure appropriate representation.

Another concern is the limited space provided to document multiple service options and providers that were explored and the reasons why certain options were not viable. This information is essential, not only to demonstrate that informed choice was offered, but also to help the RST understand what has already been considered and why those options may not have worked. Expanding this section would enhance transparency and support more effective planning.